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Retail

IN THE FACE OF RAPID DIGITIZATION OF CONSUMERS & MANY INDUSTRIES, RETAILERS HAVE THE FOLLOWING CHALLENGES IN HAND:

  • Lack of digital-expertise
  • Expanding preference of shopping experience
  • Investment for digital transformation
  • Retailer roles getting redefined

Consumers are now moving more seamlessly between online and offline channels as the experiences offered by these channels are getting blurred. To adapt to this shift, brick-and-mortar retailers should focus more on enhancing the overall omnichannel experience than reinventing stores through in-store personalization.

Retail

How Does Digital Solutions Help?

Digital Transformation is the future of retail. However, that should not be random but based on these four pillars:

  • Customer Engagement Customer Engagement
  • Employee Empowerment Employee Empowerment
  • Optimize Operations Optimize Operations
  • Reimagine Your Products Reimagine Your Products

Digital solutions enhance the Omni-channel experience by aligning product and customer data with marketing and backend systems in real-time to navigate the consumers’ journey.

Achieve your Digital Goals with MakeMaya

With our digital solutions, we help retailers to understand buyer’s behaviour better and uncover business opportunities. Retailers can enhance the customer experience and thus, maximizing the share of the wallet by streamlining operations across the enterprise and supply chain.

  • Systems integration Systems integration
  • Virtual or augmented reality Virtual or augmented reality
  • Automated workflows Automated workflows
  • Digital commerce Digital commerce

Cross-channel platforms help to engage and influence buyers’ and this works for both the traditional retailers as well as the hybrid ones.

MakeMaya

Other Use Cases

Improved operations

Cloud technologies help to make operations efficient and enable the retail staff to proactively respond to customers. Availability of real-time data helps predict demands and stock goods in advance.

Convenience

AI-powered physical stores enable customers to shop without a cashier, and retailers automate locating items, tracking inventory, replenishing stocks, etc.

Boost revenue

Whether it’s reaching a wide audience through a digital presence or slashing the cost of operations with AI-based automation, digital transformation presents endless opportunities to add revenue.

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