Making your story heard in a digital world that’s noisier than ever.
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Four common challenges that a communication services enterprise faces are-
Constant connectivity and Infinite bandwidth
A fresh look to customers’ needs
Converging & remixing entertainment experiences
Shift to next-gen networking
However, the communications industry has evolved from the basic phone and Internet service industry to high-tech and constantly evolving into a more mobile, wearable and automated environment.
Our digital solutions help you navigate through these disruptions, and help you with the following aspects:
Fresh perspective on customers’ needs
Converging & remixing entertainment experiences
Repositioning to monetize advanced wireless networks
Predictive maintenance to improve network reliability
The communications industry has evolved from the basic phone and Internet service industry to high-tech and constantly evolving into a more mobile, wearable and automated environment.
The communication industry uses various applications of AI and machine learning. Enhancing customer experience using customer service chatbots to predictive maintenance to improve network reliability- these are some of the Popular AI applications among the leading telecom providers.
Experience-led open platform mode
Speech & voice recognition through AI & ML
Data-driven insights
Self Organizing Network (SON)
VoD (Video on Demand)
Contextual media
Video intelligence
Competition in the media is intensifying. With production studios & OTT platforms brainstorming & pouring-in the money, it has become a tug-of-war.
Content recommendations are shifting from simpler systems to an entire AI-driven personalized content experience. TikTok & Netflix are already venturing into AI-based interactive & smart content.
ML-based personalization of movie trailers and delivering them to the targeted audience on platforms they frequently use is already under test by leading streaming platforms & film studios.
Predicting consumers’ next step based on past activity isn’t a good idea in the constantly evolving media & entertainment sector. Real-time prediction based on current trends & behaviors from all data sources is key.
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better.
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